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RG&E to Hold Smart Meter Open House at Webster Town Recreation Center

Photo: Rochester Gas & Electric

Rochester Gas and Electric (RG&E) hosted an informational open house on Wednesday, September 20, 2023 at the Webster Town Recreation Center, 1350 Chiyoda Drive, Webster, NY for customers to learn about the installation of smart meters.

The company’s Rochester region customers, which includes Monroe County and portions of Orleans, Wayne, Livingston, and Genesee counties, are having smart electric and gas meters installed now through 2025.

More than 130,000 smart meters have already been installed across New York State.

RG&E expects to complete smart meter installations in 2025 for this area. Customers will receive information about their installation a few weeks before they begin in their neighborhood

RG&E says there will be no formal presentation at the informational open house. The event is intended to provide residents, business owners, and municipal officials with information about the upcoming installations, including the scope of work, timeline, and customer benefits.

All residential and most business customers in RG&E’s service areas will receive the new electric standard smart meter or natural gas module. An explanation of how this technology works will be provided.

The utility company’s customers are invited to visit at any time during the event and talk to project representatives about smart meter installations.

Registration for the informational open house is not required and all are welcome. An interpreter will be available for the deaf and hard of hearing community.

RG&E representatives and informational displays will be available to share more details

about the installation process, answer questions, and demonstrate how smart meters will provide customers with more convenience, control, and expanding choice in understanding and managing their energy use.

More information about RG&E’s smart meters is available at


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